Privacy Policy

Last updated: July 1, 2026

Introduction

Welcome to the official website of NEO Remarketing (https://neoremarketing.com). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it. By using our website or services, you agree to the practices described below.

Information we collect

We may collect the following types of personal information from clients, prospective buyers and sellers, and website visitors:

• Contact information: name, email address, phone number, and mailing address.
• Property inquiry information: the property type, location, price range, features, and financing preferences you provide about your search or sale.
• Transaction information: if you engage NEO Remarketing, information reasonably required to represent you in a purchase or sale.
• Interaction data: information about how you use our website, including pages visited and forms submitted.
• Communications: messages you send us by web form, email, phone, or text message.

How we collect information

• Website forms: when you submit our contact or scenario forms.
• Direct communications: when you contact us by phone, email, or text message.
• Cookies and analytics: to understand website usage and improve our content. You can manage cookie preferences in your browser settings; disabling cookies may affect site functionality.

How we use your information

• Responding to inquiries: to answer your questions and discuss your financing scenario.
• Representation: to prepare your property search or listing strategy and, with your authorization, coordinate your transaction with escrow, title, and related service providers.
• Service communications: to send updates about your inquiry or transaction.
• Website improvement: to analyze site usage and improve our content and services.
• Legal compliance: to meet recordkeeping and regulatory obligations that apply to licensed real estate brokerages.

SMS/text messaging and consent

If you provide your phone number and check the SMS consent box on one of our forms, or you text us first, you consent to receive conversational and informational SMS text messages from NEO Remarketing related to your inquiry or transaction.

• Consent to receive text messages is optional and is not a condition of receiving any service.
• Reply STOP at any time to opt out of text messages. Reply HELP for support.
• Message and data rates may apply. Messaging frequency may vary.
• See our SMS Terms for full text messaging terms.

Information sharing

We do not sell your personal information, and we do not share it with third parties for their marketing purposes. We may share information only:

• With your authorization, with the escrow, title, inspection, and related settlement providers involved in your transaction;
• With service providers that help us operate our website and business (such as hosting and analytics providers), who are required to keep your information confidential and secure;
• When required by law, such as in response to a subpoena, regulatory examination, or other legal obligation.

For the avoidance of doubt: no mobile opt-in or text message consent will be shared with third parties or affiliates under any circumstances.

Your rights

You may request the following regarding your personal information:

• Access: a copy of the personal information we hold about you.
• Correction: an update to inaccurate information.
• Deletion: deletion of your personal information, subject to legal and regulatory retention requirements that apply to brokerage records.
• Portability: your personal data in a structured, commonly used format.

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA). To exercise any of these rights, contact us using the details below.

Data security

NEO Remarketing uses reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

Data retention

We retain personal information only as long as necessary for the purposes described above, including the recordkeeping periods required of licensed real estate brokerages under applicable state and federal law.

Data breach notification

In the event of a data breach affecting your personal information, we will notify affected individuals within a reasonable timeframe, in compliance with applicable laws.

Links to third-party websites

Our website may contain links to third-party websites (for example, Realtor.com or Optima Financing). We are not responsible for the privacy practices of those websites and encourage you to review their policies.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted at https://neoremarketing.com/privacy-policy. Please review this page regularly.

Contact information

NEO Remarketing
Phone: (305) 363-5091
Email: sam.razavi@neoremarketing.com
Sam Razavi, Broker · CA DRE #01933447
NEO Remarketing LLC · FL Brokerage #CQ1065196